Check credentials
- IICRC certification. The Institute of Inspection, Cleaning and Restoration Certification publishes standards for water damage restoration (ANSI/IICRC S500). Ask whether technicians are certified.
- Florida licenses. Mold assessment and remediation require a license from the Florida DBPR, and structural repairs may need a licensed contractor. You can verify licenses on the DBPR website.
- Insurance. Ask for proof of liability and workers' compensation coverage.
Questions to ask
- How will you measure moisture, and will I get drying logs?
- What will you remove, and why?
- Do you handle repairs, or only mitigation?
- Will you work with my insurance company, and how is billing handled?
- Can I see the contract before you start?
Red flags
- Door-to-door solicitation right after a storm, or pressure to sign immediately
- No written estimate or contract
- Large upfront cash payments
- Unwillingness to show licenses or insurance
General information, not legal or insurance advice. Check your policy and official sources.
Frequently asked questions
What does IICRC certified mean?
It means technicians have completed training and exams from the IICRC, which publishes widely used industry standards for water damage, mold and fire restoration.
How do I verify a Florida license?
Use the license search on the Florida Department of Business and Professional Regulation (DBPR) website.